Service and support

Formlabs Service & Support in Ukraine — Official Distributor

Formlabs service plans and support in Ukraine. As the official distributor we provide manufacturer warranty, hardware service, spare parts, operator training and on-site support for Form and Fuse series printers.

Browse Formlabs printers → info@3dprint.ua →

2015official Formlabs partner since
24/7service support in Ukrainian
500+printers installed
40+certified materials

Formlabs Form 4L and Fuse 1+ 30W in a workshop

Coverage: Warranty, service, spare parts, training
Hardware: Form 4 / 4L, Fuse 1+ / Fuse X1, Fuse Blast / Sift
Support: Local, in Ukraine

What the support covers

Installation and commissioning

Formlabs equipment is installed and commissioned on site by 3DPRINT.UA, the official Formlabs representative and service centre in Ukraine since 2015.

Operator training

Training of your operators in Ukrainian, so the team can run the printer, the materials and the post-processing units on its own.

Manufacturer warranty

Every printer carries the 1-year Formlabs limited warranty, and Formlabs service plans extend coverage up to 5 years. Service and technical support in Ukrainian come from the official distributor.

Technical support in Ukrainian

Service and technical support in Ukrainian, available 24/7, from a partner with over 10 years of Formlabs experience.

On-site service across Ukraine

Service support includes on-site visits anywhere in Ukraine.

Hardware we service

Prices in UAH incl. VAT, as listed for the Ukrainian market — identical to the checkout price. For export pricing, contact us.

Form 4 Basic 160,390 UAH

Form 4L Basic 439,862 UAH

Fuse 1+ 30W 1,705,230 UAH

Fuse X1 (pre-order) Price on request

Fuse Blast 852,710 UAH

Fuse Sift 609,062 UAH

Browse all 290 products in “Formlabs” →

Designed to be serviced

Official Formlabs clips on maintenance and monitoring.

Fuse 1+ 30W maintenance Guided maintenance on the printer touchscreen.

Remote monitoring Form 4 print status from a phone.

Consumables Form 4 resin tank and build platform.

Sensors and control Form 4 sensor and control systems.

Hardware covered

Form 4L — large-format SLA, 353 × 196 × 350 mm build volume

Fuse Sift — powder recovery and sieving station for the Fuse Series

Fuse Blast — automated cleaning of SLS parts

Formlabs service

Formlabs warranty and service plans

Every Formlabs printer carries a 1-year limited warranty. Service plans extend coverage up to 5 years from the ship date and add services beyond the warranty. Below: what each plan covers and which plan your package already includes.

Which plan each package includes

Printer	Basic	Complete	Premium
Form 4	not included	3 years	5 years
Form 4B	not included	3 years	5 years
Form 4L	not included	3 years	5 years
Form 4BL	not included	3 years	5 years

Basic: a plan can be added for 1, 3 or 5 years. Complete: coverage can be extended up to 5 years in total from the ship date. Form Studio 1: no plan in the package; we arrange the Form Studio 1 Pro Service Plan for 1 or 3 years on request. Fuse 1+ 30W: no package includes a service plan; the 1-year Formlabs factory warranty applies, and the Fuse Series Complete Service Plan is added separately.

What Pro and Dental and Medical include

Repairs and replacement parts at no extra cost, for the printer and system accessories, including Form Wash and Form Cure.
Express Replacement: if an issue cannot be fixed remotely, a replacement unit ships before you return yours.
Accidental damage cover. Exclusions: natural disasters, theft, loss, cosmetic damage, damage to consumables, intentional or reckless damage.
Priority phone and email support from Formlabs.
Training videos and a one-to-one online session with a Formlabs specialist.

Not included

Preventive maintenance: it is only part of the Production Service Plan.
Onsite repair and the Uptime Spare Parts Kit: these are ordered at extra cost.

Pro, Dental and Medical, and Production: what is included

What is included	Pro	Dental and Medical	Production
Who can buy it	all Form 4 and Form 4L owners	all Form 4B and Form 4BL owners	5+ Form 4 Series printers at one location
Term	1, 3 or 5 years	1, 3 or 5 years	up to 5 years
Repairs and parts: printer, Form Wash, Form Cure	yes	yes	yes
Express Replacement	yes	yes	yes
Accidental damage (with exclusions)	yes	yes	yes
Priority phone and email support from Formlabs	yes	yes	yes
Training videos and an online session with a Formlabs specialist	yes	yes	yes, plus operator certification
Preventive maintenance	no	no	twice a year
Onsite repair	at extra cost	at extra cost	yes; Formlabs states 2 business days
Uptime Spare Parts Kit	at extra cost	at extra cost	yes

✓ included · — not included · extra: at extra cost · 5+: 5 or more printers at one location · 2 d: onsite time stated by Formlabs

The Form 4 Series Production Service Plan is for sites running 5 or more Form 4 Series printers (Form 4, Form 4B, Form 4L, Form 4BL) at one location. It includes everything in Pro and Dental and Medical, plus preventive maintenance twice a year, onsite repair (Formlabs states 2 business days), an Uptime Spare Parts Kit and additional operator certification.

Warranty, Complete and Production: what is included

What is included	Factory warranty	Complete	Production
Who can buy it	every new printer	Fuse 1 Series owners	3+ Fuse 1 Series printers; required for Fuse X1
Term	1 year	1, 3 or 5 years	up to 5 years
Repairs and parts: printer, Fuse Sift, Fuse Blast, build chambers	yes	yes	yes
Accidental damage (with exclusions)	no	yes	yes
Preventive maintenance	no	1 visit a year	2 visits a year
Wear parts: quartz tubes, filters, gaskets	no	no	yes
Onsite calibration with a report	at extra cost	at extra cost	yes
Onsite repair	yes	yes	yes; Formlabs states 2 business days
Uptime Spare Parts Kit	at extra cost	at extra cost	yes

✓ included · — not included · extra: at extra cost · 3+ / X1: 3 or more Fuse 1 Series printers, or Fuse X1 · 2 d: onsite time stated by Formlabs

The Production Service Plan is for fleets of 3 or more Fuse 1 Series printers and is required for Fuse X1. It includes everything in Complete, plus a second preventive maintenance visit a year, wear-part cover, onsite calibration with a report, onsite repair (Formlabs states 2 business days) and an Uptime Spare Parts Kit.

What the Fuse Series Complete Service Plan includes

Accidental damage cover.
One preventive maintenance visit a year; an unused visit does not roll over.
Repairs, parts and onsite repair as under the warranty, including the Fuse Sift, Fuse Blast and build chambers.

Not included

Wear parts and consumables: quartz tubes, filters, gaskets.
Onsite calibration with a report and the Uptime Spare Parts Kit: these are ordered at extra cost.

Plan terms

Coverage starts on the date the printer ships.
You can renew before coverage ends or within 30 days after; later renewals need a paid recertification by Formlabs.
Total coverage is capped at 5 years from shipment.
A plan is tied to one printer and cannot be transferred to another device or owner.
It is paid upfront and is non-refundable.
If a plan is bought after shipment, Formlabs may first inspect the printer at the owner's cost.
For onsite visits to Fuse printers, the engineer's travel and accommodation may be charged separately, depending on the country.

Service in Ukraine

Formlabs has no online store in Ukraine: printers and service plans are sold by authorized Formlabs partners.
We register the service plan with your printer, handle installation and operator training, and provide warranty service.
Remote support comes from Formlabs, in English and several other European languages. Our service team answers in Ukrainian.
Outside Formlabs' shipping zones, authorized partners supply replacement parts and units.
Some services are not available in every country, so we list the exact plan on your invoice.

Source: Formlabs service-plan pages and the Formlabs Hardware Service Terms, checked 23 October 2026.

Frequently asked questions

Is there an official Formlabs warranty in Ukraine?

Yes. 3DPRINT.UA is the official Formlabs distributor. Every printer carries a 1-year Formlabs limited warranty; the Pro and Dental and Medical service plans extend coverage up to 5 years, and the Complete and Premium packages already include 3 and 5 years. Service and technical support are in Ukrainian.

Who is the official Formlabs dealer in Ukraine?

The official authorised Formlabs reseller in Ukraine is 3DPRINT.UA, based in Kyiv and a Formlabs partner since 2015: over 500 printers installed, 40+ certified materials, operator training and service support in Ukrainian.

Which Formlabs printers are available in Ukraine?

3DPRINT.UA officially represents the full Formlabs line: Form 4, Form 4B (medical), Form 4BL, Form 4L (large format), Form 3+, Form 3B+, Form 3BL, Form 3L, and the Fuse 1+ 30W SLS ecosystem with Fuse Sift and Fuse Blast post-processing.

What is included in the Complete and Premium packages?

Taking Form 4 as the example: Basic is the printer with a starter kit, and a service plan can be added. The Complete Package adds Form Wash, Form Cure, a flexible build platform and a 3-year service plan. The Premium Package is Complete plus a second wash station and platform, finishing tools, Open Material Mode and a 5-year service plan.

Send your STL/STEP — quote within one hour

Official Formlabs distributor in Ukraine, production facility in Kyiv, international shipping on request.

Browse Formlabs printers → info@3dprint.ua →